Access to medical care and emergency services, whatever the circumstances, wherever you are
24-hour support: No matter where you are, one call to the daily health support team will ensure you receive the right treatment plan.
Worldwide access to medical professionals and facilities: global networks of over 750,000 medical facilities and specialists
Fully portable: means you are fully covered no matter where you are
Range of cover: depending on your circumstances and budget, we have the right plan for you
Area variable rates: From worldwide to specific geographic regions; only pay for the cover you need.
Going green: A daily health e-card stored in your mobile wallet will provide you with those all-important membership & helpline numbers with a single swipe of your phone. Doing so, you’ll be supporting our environmental efforts to move away from sending plastic cards around the world.
In the event of an emergency, go to the nearest hospital or provider for assistance even if that hospital or provider is not part of your network.
Your health comes first!
Once admitted, call or have someone call us in order to issue a medical emergency pre-authorization within the first 48 hours of the admission or procedure (this also applies to air ambulance and repatriation).
For all requests and general advice, contact us via our international toll-free hotline
+1.833.992.1333
Or email us, quoting your name and policy number to:Â
- contact@dhig.net for general enquiriesÂ
- claims@dhig.net for claims matters
Euro-Center to Replace Coris Assistance as dhig’s Worldwide Assistance Partner
Dear dhig GmbH customers*,
This information concerns those of you whose insurance documents list Coris Assistance as the 24/7 hotline and international assistance service provider. Â As of April 1, 2025 these services will be transferred to Euro-Center (www.euro-center.com). This change shall have no effect on your rights and obligations under the insurance contract.
The contact phone number indicated in your insurance certificate and member card will not change, nor will there be any other changes to existing arrangements with the other international assistance companies cooperating with dhig in the area of international students and private medical (health) insurance.
Thank you for your cooperation.
* for the purpose of this announcement, dhig customers are persons insured under policies of various insurers, where dhig GmbH is appointed as a Coverholder responsible for the issue of insurance certificates and international claims handling.