Join Our Team at daily health insurance group

Employment Type: full-time

Your responsibilities:

• Risk assessment and pricing: Analyse requested insurance benefits (compare with the existing standard dhig’s ones or with similar non-standard benefits insured under other policies); analyse the group’s risk profile (industry, geographical spread across countries and regions, whether a local claims handler (TPA, Assistance) should be appointed or one of dhig’s global assistance partners is sufficient); analyse available medical claims and other (related) cost drivers; produce an indicative proposal and then a binding offer (including insurance rates, schedule(s) of benefits and special u/w conditions), and be ready to provide further recommendations and to quote alternative options in order to secure the group’s renewal or acquisition of a new group.
• Decision making with limited data: Formulate reasonable assumptions, run comparisons and self-checks, and document rationale for pricing and insurance terms and conditions; when doing so, collect opinion of colleagues, external experts and reinsurers.
• Modelling claims experience and pricing recommendations for various segments of dhig’s portfolio (incl. individual policies’ book of business) – for the company’s management, brokers, insurers and reinsurers.
• Policy and referral compliance: Follow underwriting guidelines and referral protocols and escalate complex or out‑of‑guideline cases.
• External interaction: Present underwriting rationale, negotiate terms with reinsurers to support renewals and RFP responses. Also, from time to time, you may be invited to join communication with a broker or a policyholder about the proposed pricing, if the company’s management prefers so and if you have no objections to such a direct communication.
• Cross‑functional collaboration: Communicate with colleagues from sales and claims, and also, from time to time, with legal and finance to align pricing, insurance terms and conditions and settlement procedure (if non-standard).

Ideal Candidate Profile:

Education:

• Bachelor’s degree

Skills & Experience:

• Professional experience in the medical/health/life insurance industry
• Successful experience of executing duties similar to those described above (even if the “underwriter” term has not been a part of your job title)
• Advanced Microsoft Excel; basic PowerPoint
• Conceptual thinking; strong analytical skills
• Comfortable in a fast paced, high production environment
• Ability to communicate effectively in English, both verbally and in writing

Employment Type: part/full-time

Your responsibilities:

• Interact with existing key clients on various aspects of their contracts with the company
• Maintain clients’ accounts’ records in the company data processing system; input, reconcile, consolidate the data and produce required reports
• Analyse and process individual client enquiries; identify issues that need escalation or tailored solutions
• Capture critical client needs and translate them into precise business or system specifications
• Regular review of all aspects of key accounts performance and raise concerns to the direct manager when needed
• Support the sales team and contribute to internal knowledge exchange
• Act as a liaison between Sales and other internal teams and external service partners (Operations, Legal, Finance, Third Party Assistance etc.)

Ideal Candidate Profile:

Education:

• Bachelor’s degree in Economics, Business Administration, Marketing, Sales, or a related field (advantage)

Skills & Experience:

• Several years of professional experience in international sales or account management
• Understanding of book-keeping, awareness of general data processing requirements
• Ability to work proactively, effectively prioritize and manage multiple responsibilities
• Strong analytical and critical thinking skills to identify key client requirements and propose suitable solutions
• Structured, precise, and detail‑oriented working style with the ability to maintain a “big picture” perspective
• Strong technical acumen and ability to work comfortably with company software and digital tools
• Excellent MS Office skills (Word, Excel, PowerPoint)
• Ability to communicate effectively in English, both verbally and in writing
• Experience in projects implementation is an advantage