daily health is an international
full-service insurance specialist
offering tailor-made employee benefit solutions for the globally mobile community
and customised policies designed for individual and corporate clients
as well as full TPA services and policy administration
In the event of an emergency, go to the nearest hospital or provider for assistance even if that hospital or provider is not part of your network.
Your health comes first!
Once admitted, call or have someone call us in order to issue a medical emergency pre-authorization within the first 48 hours of the admission or procedure (this also applies to air ambulance and repatriation).
For all requests and general advice, contact us via our international toll-free hotline
+1.833.992.1333
Or email us, quoting your name and policy number to:
- contact@dhig.net for general enquiries
- claims@dhig.net for claims matters
Our Products
Living and working overseas has many benefits, but access to quality healthcare may not be one of them. Not only do standards of medical care vary enormously, but also the services are often not available to expats.
That’s why daily health’s flexible prime plans ensure your treatment costs are covered. Additionally, we actively manage your care plan, thanks to the daily health global networks of over 750,000 hospitals, clinics and healthcare professionals.
One of the major drawbacks of buying a local life insurance is that it is very unlikely to pay out if the insured person passes away while abroad.
With the daily health assured Life Plan, we strive to allow you the freedom to travel and live life fully, safe in the knowledge your loved ones will be provided for. Not only is the plan a “bullet proof” global product, but you can also customise it to suit your precise needs.
They say travel broadens the mind, but when it comes to taking the plunge and studying abroad, it can be a pathway to so much more.
One of the ultimate reasons to study abroad is to gain life experience. You’ll learn how to organise your life and condense it into one suitcase, handle unforeseen situations, be independent and self-sufficient, create life-long memories and develop a global mind-set that looks great on any CV.
When you move somewhere new, things like the cost of a simple visit to the doctor´s or transport by an ambulance are likely to be far from your mind.
That is why an international health plan is a must. This insurance, designed especially for students, will take care of these unexpected costs and save you the hassle of locating specialists and organising the appropriate care. With our broad range of affordable plans, you can rest assured that should you become unwell, we are on hand to help you arrange the care you need.
Whether you’re seeking comprehensive travel insurance for your upcoming business tip or aiming to protect your employees and their families abroad, we have the perfect solution. Our daily health travel insurance is tailored for both leisure and business travelers, ensuring you’re covered every step of the way.
With medical benefits that include a sum insured of €500,000, your health needs are robustly covered.
Our 24-hour support ensures that wherever you are, a single call to our support team will get you the right treatment plan.
Additionally, our non-medical benefits take care of lost or damaged belongings, trip cancellations, and other unforeseeable events.
Booking is a breeze with our secure and straightforward online system, allowing you to secure your coverage with ease.
Our telemedicine service brings healthcare right to your fingertips, using the latest technology to provide care remotely.
- Easy access anytime, anywhere
- Cuts costs and saves time
- Provides timely medical advice
Available via our customer portal, MyDailyTelehealth platform lets you consult healthcare professionals through secure text, image and video consultations. Receive personalised care, detailed medical records, and prescriptions for common medications—all without leaving your home.
Currently offered to daily health clients covered by the Student Prime product, this service will expand across our entire product range in the future.
About Us
With representatives in Vienna, Sofia, Belgrade, Moscow, Istanbul, London and Hong Kong, we offer unmatched experience. After years in senior roles at top international insurance companies, our team quickly established daily health as a premier employee benefit and insurance specialist.
We also have access to the Lloyd’s of London market, providing us with greater depth of capabilities to consider risks beyond our core specialisms.
For 24/7 emergency response, daily health is allied with the best of assistance services, to ensure customers have the help they need regardless where they are.
For individuals: flexible cover for expatriates, international students and their families.
For corporates: global, customisable benefit plans for employees.
With specialist agencies: TPA services including underwriting, claims management, policy issuance and payment collection.
daily health has strong global relationships with insurers and service agents to deliver on our promise. In Europe, we work closely with Vienna Insurance Group (VIG), the largest insurer in Central and Eastern Europe, managing over 50 local insurers.
Combining the agility and personalised approach of a boutique provider with the financial strength and expertise of a larger partner, daily health operates exclusively through knowledgeable brokers and intermediaries. This ensures exceptional customer service and the ability to seize any opportunity, regardless of size or complexity.
Meet Our Global Team
Thomas Sauer
CEO / Vienna
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Diyan Stanev
Head of Operations / Sofia
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Vera Kopoeva
GM Bulgarian Branch / Sofia
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Svetlana Grecuhina-Acimovic
Key Account Manager / Belgrad
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Elena Garashchenko
Account Manager / Vienna
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Alexey Andreev
EVP Reporting, Operations and Enrollment / Vienna
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Paul Horden
Head of Life & Specialties Underwriting / London
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Faris Kapic
Head of Sales / Vienna
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Nil Karli
Regional Sales Manager / Istanbul
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Jelena Zdjelar
Head of Marketing & Communications / Vienna
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Andreas Moravek
EVP Sales, Marketing & Communications and HR / Vienna
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Daniel Chukarov
Head of Reporting / Sofia
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Éléonore Bresson
Head of Business Development / Vienna
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Ken Wang
Consultant / Greater China Area
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Rumyana Todorova
HR Manager / Vienna
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Stefanie Krötlinger
EVP Finance and Controlling / Vienna
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Adela Facja
Head of Project Management / Vienna
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Natalia Shorikova
Key Account Manager / Moscow
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Brody Nesbit
Sales Manager / Vienna
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What Sets Us Apart
Tailored solutions
At daily health, we take the time to understand your unique requirements, whether you’re on a limited budget or looking for a range of exotic benefits, or simply want a policy with a broad geographical scope.
The daily health Prime medial plan can be tailored precisely to your situation, so you’re not paying for things you don’t need but getting exactly what you want.
daily health, always flexible
Intercultural competence
Whether you are a corporation, an expat or an internationally mobile individual, you need an insurance provider that understands the nuances of diverse cultural differences. What is standard and available in one part of the world may not be accessible in another.
Whether it’s complex regulatory differences or the delivery of essential care services, the daily health team has the expertise and experience to take care of you.
Finding solutions, it’s what we do.
24/7 Single point of contact
At daily health we’ve simplified the process of contacting us, because we understand that if you’re calling us – it is probably when you need us the most.
One toll free number from anywhere in the world will connect you directly to a member of the daily health team. Call us 24/7/365 and leave the rest to us.
We’ll make sure you get the help you need, as soon as possible, wherever you are.
Being your emergency contact is a responsibly and an honor.
Global network of healthcare professionals
The daily health in-house team of medical professionals are available 24/7 to help guide you through the complex world of international support.
We are affiliated with some of the largest medical support networks in the world and have access to 750,000 medical and travel assistance providers, operating in 208 distinct territories. With daily health you can rest assured you’re in safe hands.
daily health, help is one call away
Centralised underwriting
Many healthcare providers outsource core functions of the plans they offer, which means those policies can’t be customised and you’re stuck with the same off-the- shelf products they offer to everyone else.
At daily health that doesn’t happen. We manage every aspect of the products we offer, from underwriting to billing and claims handling, which means we can tailor it exactly to your needs.
The difference is people
Full GDPR Compliance
The General Data Protection Regulation (GDPR) is not a one-time task, it’s a continuous process; a way of conducting business which daily health rigorously adheres to.
daily health ensures the protection and privacy of all clients’ personal information through constant monitoring and evaluation by its compliance team.
By minimising data retention and constant evaluation of the integrity and security of information access, daily health makes sure your information stays safe and remains in full compliance with GDPR guidelines and requirements.
daily health, keeping you and your data safe