


daily health is an international
full-service insurance specialist
offering tailor-made employee benefit solutions for the globally mobile community
and customised policies designed for individual and corporate clients
as well as full TPA services and policy administration

In the event of an emergency, go to the nearest hospital or provider for assistance even if that hospital or provider is not part of your network.
Your health comes first!
Once admitted, call or have someone call us in order to issue a medical emergency pre-authorization within the first 48 hours of the admission or procedure (this also applies to air ambulance and repatriation).
For all requests and general advice, contact us via our international toll-free hotline
+1.833.992.1333
Or email us, quoting your name and policy number to:
- contact@dhig.net for general enquiries
- claims@dhig.net for claims matters
Euro-Center to Replace Coris Assistance as dhig’s Worldwide Assistance Partner
Dear dhig GmbH customers*,
This information concerns those of you whose insurance documents list Coris Assistance as the 24/7 hotline and international assistance service provider. As of April 1, 2025 these services will be transferred to Euro-Center (www.euro-center.com). This change shall have no effect on your rights and obligations under the insurance contract.
The contact phone number indicated in your insurance certificate and member card will not change, nor will there be any other changes to existing arrangements with the other international assistance companies cooperating with dhig in the area of international students and private medical (health) insurance.
Thank you for your cooperation.
* for the purpose of this announcement, dhig customers are persons insured under policies of various insurers, where dhig GmbH is appointed as a Coverholder responsible for the issue of insurance certificates and international claims handling.
Our Products

Living and working overseas has many benefits, but access to quality healthcare may not be one of them. Not only do standards of medical care vary enormously, but also the services are often not available to expats.
That’s why daily health’s flexible prime plans ensure your treatment costs are covered. Additionally, we actively manage your care plan, thanks to the daily health global networks of over 750,000 hospitals, clinics and healthcare professionals.

With the daily health assured Life Plan, we strive to allow you the freedom to travel and live life fully, safe in the knowledge your loved ones will be provided for. Not only is the plan a “bullet proof” global product, but you can also customise it to suit your precise needs.

One of the ultimate reasons to study abroad is to gain life experience. You’ll learn how to organise your life and condense it into one suitcase, handle unforeseen situations, be independent and self-sufficient, create life-long memories and develop a global mind-set that looks great on any CV.
When you move somewhere new, things like the cost of a simple visit to the doctor´s or transport by an ambulance are likely to be far from your mind.
That is why an international health plan is a must. This insurance, designed especially for students, will take care of these unexpected costs and save you the hassle of locating specialists and organising the appropriate care. With our broad range of affordable plans, you can rest assured that should you become unwell, we are on hand to help you arrange the care you need.
With medical benefits that include a sum insured of €500,000, your health needs are robustly covered.
Our 24-hour support ensures that wherever you are, a single call to our support team will get you the right treatment plan.
Additionally, our non-medical benefits take care of lost or damaged belongings, trip cancellations, and other unforeseeable events.
Booking is a breeze with our secure and straightforward online system, allowing you to secure your coverage with ease.

- Easy access anytime, anywhere
- Cuts costs and saves time
- Provides timely medical advice
Available via our customer portal, MyDailyTelehealth platform lets you consult healthcare professionals through secure text, image and video consultations. Receive personalised care, detailed medical records, and prescriptions for common medications—all without leaving your home. Consultations are available in six major languages— in English, French, Spanish, Russian, Mandarin, and Arabic.
Currently offered to daily health clients covered by the Student Prime product, this service will expand across our entire product range in the future.
About Us
With representatives in Vienna, Sofia, Belgrade, Moscow, Istanbul, London and Hong Kong, we offer unmatched experience. After years in senior roles at top international insurance companies, our team quickly established daily health as a premier employee benefit and insurance specialist.

For 24/7 emergency response, daily health is allied with the best of assistance services, to ensure customers have the help they need regardless where they are.

For corporates: global, customisable benefit plans for employees.
With specialist agencies: TPA services including underwriting, claims management, policy issuance and payment collection.


Meet Our Global Team

Thomas Sauer
CEO / Vienna

Zoltan Bereczky
VP of Sales / Vienna

Adela Facja
Head of Project Management / Vienna

Natalia Shorikova
Key Account Manager / Moscow

Elena Garashchenko
Account Manager / Vienna

Alexey Andreev
Executive Vice President

Diyan Stanev
Head of Operations / Sofia

Vera Kopoeva
GM Bulgarian Branch / Sofia

Svetlana Grecuhina-Acimovic
Key Account Manager / Belgrad

Jelena Zdjelar
Head of Marketing & Communications / Vienna

Andreas Moravek
EVP Sales, Marketing & Communications and HR / Vienna

Paul Horden
Head of Life & Specialties Underwriting / London

Faris Kapic
Head of Sales / Vienna

Nil Karli
Regional Sales Manager / Istanbul

Rumyana Todorova
HR Manager / Vienna

Stefanie Krötlinger
EVP Finance and Controlling / Vienna

Daniel Chukarov
Head of Reporting / Sofia

Éléonore Bresson
Head of Business Development / Vienna

Ken Wang
Consultant / Greater China Area
What Sets Us Apart
Tailored solutions
At daily health, we take the time to understand your unique requirements, whether you’re on a limited budget or looking for a range of exotic benefits, or simply want a policy with a broad geographical scope.
The daily health Prime medial plan can be tailored precisely to your situation, so you’re not paying for things you don’t need but getting exactly what you want.
daily health, always flexible


Intercultural competence
Whether you are a corporation, an expat or an internationally mobile individual, you need an insurance provider that understands the nuances of diverse cultural differences. What is standard and available in one part of the world may not be accessible in another.
Whether it’s complex regulatory differences or the delivery of essential care services, the daily health team has the expertise and experience to take care of you.
Finding solutions, it’s what we do.
24/7 Single point of contact
At daily health we’ve simplified the process of contacting us, because we understand that if you’re calling us – it is probably when you need us the most.
One toll free number from anywhere in the world will connect you directly to a member of the daily health team. Call us 24/7/365 and leave the rest to us.
We’ll make sure you get the help you need, as soon as possible, wherever you are.
Being your emergency contact is a responsibly and an honor.


Global network of healthcare professionals
The daily health in-house team of medical professionals are available 24/7 to help guide you through the complex world of international support.
We are affiliated with some of the largest medical support networks in the world and have access to 750,000 medical and travel assistance providers, operating in 208 distinct territories. With daily health you can rest assured you’re in safe hands.
daily health, help is one call away
Centralised underwriting
Many healthcare providers outsource core functions of the plans they offer, which means those policies can’t be customised and you’re stuck with the same off-the- shelf products they offer to everyone else.
At daily health that doesn’t happen. We manage every aspect of the products we offer, from underwriting to billing and claims handling, which means we can tailor it exactly to your needs.
The difference is people


Full GDPR Compliance
The General Data Protection Regulation (GDPR) is not a one-time task, it’s a continuous process; a way of conducting business which daily health rigorously adheres to.
daily health ensures the protection and privacy of all clients’ personal information through constant monitoring and evaluation by its compliance team.
By minimising data retention and constant evaluation of the integrity and security of information access, daily health makes sure your information stays safe and remains in full compliance with GDPR guidelines and requirements.
daily health, keeping you and your data safe
Locations
